Warranty & After-Sales
Built with Care. Supported After Delivery.
For more than four decades, Workman has focused on thoughtful design, dependable materials and careful workmanship. Our furniture is produced and inspected with attention to detail so it can perform well in its intended environment.
After-Sales Support
Our relationship with you continues after delivery. If you experience an issue with a Workman product, contact our team with your order details, photographs and a short description of the concern.
We will review the matter and advise the appropriate next step, which may include inspection, adjustment, repair, replacement of a component or another suitable solution, where applicable.
How Support Is Assessed
Every request is reviewed individually, taking into account:
- The product and order specifications
- The nature and cause of the issue
- Installation, usage and maintenance conditions
- Normal wear and tear
- Any alteration, relocation or repair by a third party
- The written terms applicable to the original order
Eligibility for warranty-related assistance is assessed according to Workman’s applicable company policy, the customer’s order documentation and applicable law.
Caring for Your Furniture
Correct use and routine care help preserve the appearance and performance of your furniture. Follow the care guidance provided with your product and contact us before attempting structural repairs or modifications.
Need Assistance?
Send your order number, contact details, photographs and a description of the issue to our after-sales team.
WhatsApp: 0317 999 2996
We aim to review requests promptly and communicate the available options clearly.